Terms & Conditions – Tint On Ride

  1. Last Updated: December 2025

Welcome to Tint On Ride. By booking an appointment, purchasing our services, or accessing our website, you agree to the following Terms & Conditions. Please read them carefully, as they outline the responsibilities of both the customer and Tint On Ride.

1. Definitions

  • “We”, “our”, or “Tint On Ride” refers to the business Tint On Ride, operated by Sabin Shakya.
  • “Customer”, “you”, or “your” refers to any individual or entity receiving tinting services.
  • “Services” refers to automotive, residential, commercial tinting, PPF, ceramic coatings, or related services.

2. Booking & Deposits

2.1 Bookings may require a deposit to secure your appointment time.

2.2 Deposits are non-refundable unless cancelled at least 24 hours before the scheduled service.

2.3 No-shows or last-minute cancellations may result in loss of deposit.

2.4 We reserve the right to reschedule appointments due to weather conditions or unforeseen circumstances.

3. Pricing & Quotes

3.1 All quotes provided are estimates, based on the information provided by the customer.

3.2 Additional charges may apply if:

  • unexpected complications arise (e.g., removal of old film, extra cleaning needed)
  • incorrect details were provided by the customer
  • additional services are requested

3.3 Prices may change without notice, but confirmed bookings will retain the quoted price.

4. Tint Removal

4.1 Tint removal carries a risk of:

  • rear demister line damage
  • window scratches
  • adhesive residue
  • glass damage on older vehicles

4.2 Tint On Ride will take every precaution, but we are not responsible for pre-existing damage made visible after removal.

5. Installation Conditions

5.1 Tint must be installed in a clean, dry, and safe environment.

5.2 For mobile services, the customer must provide:

  • safe access
  • undercover area (if required)
  • sufficient lighting
  • clean surfaces

5.3 We may refuse installation if the environment is unsuitable.

6. Aftercare Instructions (Customer Responsibility)

To protect your warranty, you must follow these guidelines:

Automotive Tint:

  • Do not wind windows down for 48 hours.
  • Do not clean windows for 7 days.
  • Only use ammonia-free cleaners.
  • Moisture bubbles, haze, and streaks are normal for 1–2 weeks while curing.

Residential/Commercial Tint:

  • Do not clean windows for 30 days.
  • Only use soft cloths and mild cleaners.

Failure to follow aftercare instructions may void warranty.

7. Warranty

7.1 Tint On Ride provides warranties based on film type:

Automotive:

  • Lifetime warranty on legal darkest shades (material & workmanship)

Ceramic / Nano Ceramic:

  • Warranty as per manufacturer (UV, fading, bubbling)

PPF (Paint Protection Film):

  • Manufacturer warranty for yellowing, cracking, peeling

Residential/Commercial Films:

  • 10–12 year manufacturer warranty (varies by product)

Warranty Does NOT Cover:

  • Scratches from cleaning tools or seatbelts
  • Damage caused by pets, children, or objects
  • Glass breakage unrelated to installation
  • Damage due to weather extremes, storms, or vandalism
  • Tint installed over damaged or contaminated surfaces
  • Colour changes due to neglect or harsh chemicals

If the customer requests tint darker than legal standards, no warranty applies.

8. Legality

8.1 Customers are responsible for ensuring their tint complies with state tint laws.

8.2 Tint On Ride is not responsible for fines, defects, or notices related to illegal tint levels if chosen by the customer.

9. Liability

9.1 Tint On Ride is not liable for:

  • pre-existing window damage
  • electrical faults discovered during installation
  • damage caused by incorrect customer measurements for homes/businesses
  • consequential or indirect losses

9.2 Our liability is limited strictly to the cost of service provided.

10. Customer Responsibilities

Customers agree to:

  • provide accurate details for quotes
  • ensure vehicle or premises are accessible and clean
  • disclose any known issues (e.g., damaged seals, broken regulators)
  • remove personal items from work areas

Tint On Ride is not responsible for lost or damaged personal property.

11. Payment Terms

11.1 Payment is required upon completion of service unless otherwise agreed.

11.2 We accept:

  • Cash
  • Bank transfer
  • Card payments
  • Online invoice payments

11.3 Late payments may incur additional fees.

12. Refunds

12.1 Due to the nature of custom installation, no refunds are issued once tint has been installed.

12.2 If there is a fault covered under warranty, Tint On Ride will repair or replace the film at no cost.

13. Photography & Media

13.1 Tint On Ride may take photos/videos of your vehicle or windows for promotional use.

13.2 If you do not want your vehicle featured, please notify us before service.

14. Website Use

14.1 You agree not to copy, misuse, or distribute website content, images, logos, or text.

14.2 All content remains the property of Tint On Ride.

15. Privacy

15.1 We collect personal details such as name, phone number, address, and email solely for:

  • bookings
  • customer support
  • invoicing
  • warranty purposes

15.2 Information is never shared without consent.

See our Privacy Policy for full details.

16. Changes to Terms

Tint On Ride reserves the right to update or modify these Terms at any time.

The latest version will always be available on this page.

17. Contact Information

For questions about these Terms & Conditions:

📍 Tint On Ride

Craigieburn, VIC

📞 0449 826 949

📧 info@tintonride.com.au

🌐 www.tintonride.com.au